When you need water damage restoration, RestoreUnow is the company to call. If you contacted your insurance company, we can work with them and you to help the claim process go smoothly. When it comes to water damage restoration, we have a very thorough process to restore your property back to pre-loss condition.
Contact RestoreUnow online or give us a call at 301-452-7531 today to schedule water damage restoration services in the Gaithersburg, Germantown, Mount Airy, Rockville, and Bethesda, Maryland areas. Our restoration team wants to bring your home or business back to its original, dry state.
Our Water Restoration Process in Washington, DC & Maryland
Safety & Precautions
- We inspect your home for structural damage. We want to make sure the home or business is safe to be occupied for you, your family, and our staff. We will notify you immediately of any concerns.
- We wear personal protective equipment (PPE) such as suits, respirators, boots, and gloves.
- We regularly inspect our equipment for thermally protected motors, ground plugs, and fray in the cords.
- We post signs to prevent cross-contamination and to prevent and slip and falls.
Water Damage Inspection & Assessment
Water can be extremely unpredictable and move into places that cannot be seen with the naked eye. We utilize moisture detection equipment such as infrared cameras, moisture meters, and other professional tools to find where the water has traveled. This equipment lets us know what is wet and how wet it is so that we can put a plan of action together that will ensure everything is dry and safe.
Flooded basements and crawl spaces can present even more challenges than regular room spaces. Hidden moisture can lead to mold and mildew that can invade and ruin your stored contents and valuables. Our job is to detect and remove the water in your basement quickly and completely as well as anywhere else in your home or business.
For a water damage assessment or bulk water removal in Gaithersburg, Germantown, Mount Airy, Rockville, and Bethesda, Maryland and the surrounding areas, call RestoreUnow at 301-452-7531 today or contact us online!
Now that we know where the water is, we begin removing the bulk of the water including any standing water. For large amounts of standing water, we may use water pumps to remove the water from your property quickly. Fast water removal helps to prevent any mold or other microbial growth. To extract carpet, tile, and concrete, we use our powerful truck mounted extraction equipment with an array of tools for these various flooring surfaces. Removing the bulk water greatly reduces humidity immediately.
Whether you’ve discovered flooding from a broken or leaky pipe, damage from frozen pipes, a sewer line break, a sink or toilet overflow, or a malfunctioning appliance like a water heater, washing machine, dishwasher, or refrigerator in your home, our flood damage technicians are equipped to handle water removal problems of any size.
Cleaning of Contaminated Areas
Because our team of restoration professionals has extensive knowledge and experience in the water damage restoration industry, we are fully prepared to mitigate all types of sewage overflow problems. Flood water and sewer water fall into three categories. The categories are the following:
Category 1: Clean Water
This water consists of fresh water from broken water lines, tub and overflows, or other fresh water leaks. It doesn’t contain harmful bacteria, but it must be removed so it doesn’t become gray water.
Category 2: Gray Water
Gray water is the result of broken dishwashers, sump pumps, or plumbing appliances. It contains harmful organisms and contaminates, and it must be extracted in a timely matter before it degrades to Category 3 contamination.
Category 3: Black Water
Usually the result of sewer backups and toilet overflows, black water poses a significant health risk. It contains dangerous bacteria and other contaminates.
To complete your contaminated area cleanup project, our experts are trained in how to identify what category of water we're dealing with to make sure we clean any affected areas properly to ensure your safety. We will flush the areas with 200° water and, at times, we will apply an antimicrobial agent. Antimicrobial agents are used to deodorize, sanitize, and prevent mold growth. Children, elderly people, and others with weak immune systems or respiratory problems can get sick from strong chemicals such as antimicrobials. We will advise if any safety precautions are needed during your water restoration project.
Not only will we install specialty drying equipment, but we will remove non-restorable materials such as drywall, insulation, baseboards, linoleum, etc. We do this in order to increase the rate of drying. A certified and trained estimator will inspect your home regularly to ensure that your home is drying as quickly as possible. In addition, the scope of work, relative humidity of the air, moisture content levels, and overall drying progress will be documented. Digital pictures are taken for evidence of the affected areas, structural damage, and damaged contents if applicable. Our water damage restoration contractors can respond quickly to your water removal request, to reduce the opportunity for mold and microbial growth.
Sewage Damage Cleanup and Removal
Are you in need of sewage removal? A problem with your sewer system can cause significant problems. Sewage damage can be hazardous to both your health and your home. Left untreated, fecal matter or raw sewage can cost you hundreds to thousands of dollars in damage to your home. If sewage problems remain untreated, they can cause major structural damage which can be extraordinarily expensive to repair. Our professionally certified experts have years of experience resolving various sewage cleanup problems.
Making You Our Priority for Water Restoration Services in DC & MD
Our priority is to take care of your water damage as quickly as possible while making sure the job is done professionally and to the highest of standards. Water restoration is our specialty and we don't rest until your home or business is back to a safe and normal condition.
For more information on our residential or commercial restoration services or to reach us about an emergency water removal issue in the Baltimore-Washington metro area, call us today at 301-452-7531 or contact us online.
Our Water Damage Restoration Service Area
Our Maryland restoration service area for water damage includes Baltimore, Bethesda, Brookeville, Cabin John, ChevyChase, Clarksburg, Columbia, Darnestown, Derwood, Frederick, Gaithersburg, Germantown, Ijamsville, Middletown, Mount Airy, New Market, Olney, Poolesville, Potomac, Rockville, Urbana, Walkersville, and the surrounding areas.
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