Water Damage Restoration

Providing 24/7 services throughout central Maryland and the Washington DC and Baltimore areas.

  • Up To $1,000 deductible assistance 

  • $0 Down $0 out of pocket many times

  • 24/7 live calls

  • On our way in 60 minutes or less

  • Free estimates

  • Certified, Approved to work with all insurance companies

 

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When you need water damage restoration we're the company to call. If you contacted your insurance company we can work with them and you to help the claim process go smoothly. As the property owner, you have the right to hire any water damage company to restore your property that you want. You do not have to use your insurance company's preferred vendor and they cannot deny your claim or not pay because you want to use a contractor of your choice.

When it comes to water damage restoration we have a very thorough process to restore your property back to pre-loss condition.

Our Water Restoration Process


Safety & Precautions

1) We inspect your home for structural damage. We want to make sure the home or business is safe to be occupied for you, your family, and our staff. We will notify you immediately of any concerns.
2) We wear personal protective equipment(PPE) such as suits, respirators, boots, and gloves.
3) We regularly inspect our equipment for thermally protected motors, ground plugs, and fray in the cords.
4) We post signs to prevent cross contamination and to prevent and slip and falls.

Inspect & Assess Water Damage

Water can be extremely unpredictable and move into places that cannot be seen with the naked eye. We utilize moisture detection equipment such infrared cameras, moisture meters, and other professional tools to find where the water has traveled. This equipment lets us know what is wet and how wet it is so that we can put a plan of action together that will ensure everything is dry and safe.

Flooded basements and crawlspaces can present even more challenges than regular room spaces. Hidden moisture can lead to mold and mildew that can invade and ruin your stored contents and valuables. Our job is to detect and remove the water in your basement quickly and completely as well as anywhere else in your home or business.

Water Removal

Now that we know where the water is we begin removing the bulk of the water including any standing water. For large amounts of standing water we may use water pumps to remove the water from your property quickly. Removing the water as fast as possible helps to prevent any mold or other microbial growth. To extract carpet, tile, and concrete we use our powerful truck mounted extraction equipment with an array of tools for these various flooring surfaces. Removing the bulk water greatly reduces humidity immediately.

Whether you’ve discovered flooding from a broken or leaky pipe, damage from frozen pipes, a sewer line break, a sink or toilet overflow, or a malfunctioning appliance like a water heater, washing machine, dishwasher or refrigerator in your home, our flood damage technicians are equipped to handle any problem of any size.

Clean Contaminated Areas

There are 3 classifications of water that we identify as categories. Category 1 water is simply fresh clean water from a pipe break. Category 2 water can be a number of things from a dishwasher overflow, to water coming from the ceiling down to another level. We consider this type of water slightly contaminated. Category 3 water is considered grossly contaminated and would be water such as sewage back ups, and rain water that backed up from a sump pump or came from the outside. It can also be category 1 or 2 water that has sat for a few days increasing the microbial level.

We're trained in how to identify what category of water we're dealing with to make sure we clean any affected areas properly to ensure your safety. We will flush the areas with 200 degree water and at times we will apply an anti-microbial agent. Anti-microbial agents are used to deodorize, sanitize, and prevent mold growth. Children, elderly people, and others with weak immune systems or respiratory problems can get sick from strong chemicals such as antimicrobials. We will advise if any safety precautions are needed.

Structural Drying

Not only will we install specialty drying equipment, but we will remove non-restorable materials such as drywall, insulation, baseboards, linoleum, etc. We do this in order to increase the rate of drying. A certified and trained estimator will inspect your home regularly to ensure that your home is drying as quickly as possible. In addition the scope of work, relative humidity of the air, moisture content levels, and overall drying progress will be documented. Digital pictures are taken for evidence of the affected areas, structural damage, and damaged contents if applicable.

Sewage Damage Cleanup and Removal

Are you in need of sewage removal? A problem with your sewer system can cause significant problems. Sewage Damage can be hazardous to both your health and your home. Left untreated, fecal matter or raw sewage can cost you hundreds to thousands of dollars in damage to your home. If sewage problems remain untreated, they can cause major structural damage which can be extraordinarily expensive to repair. Our professionally certified experts have years of experience resolving various sewage cleanup problems. We provide the best sewage cleanup services for both commercial and residential customers.

Making You Our Priority

Our priority is to take care of your water damage as quickly as possible while making sure the job is done professionally and to the highest of standards. Water cleanup is our specialtyy and we don't rest until your home or business is back to a safe and normal condition. For more information on our residential or commercial restoration services or to reach us about an emergency issue, call us today at 301-679-0465.

 

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